YMCA George Williams College is seeking a flexible, pro-active, imaginative and organised individual to coordinate higher education projects and academic programmes. At this time, the College is going through a period of organisational transition, and as such, the candidate should be prepared to work with and contribute to inventive and innovative ideas and practices. The candidate should have excellent customer service, work well under pressure and be resilient to the changing demands of the role. The successful candidate will join a small, dynamic team based at our Whitechapel campus, reporting directly to the College senior management team.

Main Purpose of the Role:

To directly contribute to change projects at a time of transition at YMCA George Williams College, while ensuring the effective delivery of all Higher Education programmes.

Nature of the Role:

YMCA George Williams College is a long-established educational institution, specialising in the training and education of those seeking professional development in the children, young people and family sector. It is also a College that is ambitious to rejuvenate and find new and innovative ways to serve both its students and the wider sector.

We are looking for an individual who is highly motivated, organised and able to handle the variety of tasks essential to the successful delivery of Higher Education Services whilst contributing to short term sprint projects. The successful candidate will have experience in project or educational programme coordination, stakeholder management and preferably a working knowledge of the Higher Education sector. However, most importantly, the candidate must have a well-organised yet innovative approach that can contribute to the College’s period of change. This will be identifying and implementing changes required to ensure effective and efficient systems and working practice.

Key Areas of Responsibility:

  • Programme Management: chair and minute programme committee meetings; coordinate the distribution of Academic and Non-academic materials; coordinate graduation and exam preparation; ensure and manage programmes from a non-academic perspective.
  • Student Support: coordinate admissions and registrations procedure of incoming and existing students; liaise with the Finance Department to ensure efficient invoicing processes; respond and action student enquiries; ensure and manage a first-class student experience.
  • Stakeholder Management: work closely with our partner universities to ensure an alignment of systems and process; attend and minute cross-partner exam boards; manage cross-partner policy documents and ensure procedures are adhered to.
  • Data Management: manage and maintain student records; ensure GDPR is adhered to; manage student records database and its continual development; ensure records are aligned with partner universities.

Candidate Specification:

  • Excellent accuracy and attention to detail
  • Well-developed ICT skills including word, excel and outlook
  • Excellent organisational and prioritising skills
  • A flexible approach to problem-solving and willingness to question previous practice
  • Ability to work independently, use initiative and exercise judgement
  • Excellent interpersonal skills and ability to work in partnership with a diverse range of stakeholders
  • Discretion and a commitment to safeguarding students within the College
  • Desirable experience
  • Experience of working with computerised systems including databases
  •  Experience of managing admission systems
  •  Working knowledge of the higher education and charity sector

Hours a week:
28 hours – 0.8 FTE

£18,514.40 annually (4 days per week) + £2,685.60 Inner London Weighting allowance.

Provisional Interview date:
Thursday 15th August. If applicants are invited for interview they will hear from the College on Monday 12th August.

Fixed term for 1 year

Start date:
Start no later than September 2019 to ensure handover with previous role holder.

Applicants please send a CV and covering letter demonstrating how you meet the job requirements to Business Development: businessdevadmin@ymca.ac.uk
Deadline for application is  Friday 9th August, 11:55pm. For any informal enquiries, please contact Zahra Ahmed or Valeria Milillo at businessdevadmin@ymca.ac.uk